Welcome to Waxraw. These Terms & Conditions govern your use of our website and our wholesale services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please do not use our site or services.
1. Business Scope
Waxraw is a wholesale supplier of candle wax, containers, accessories, and related DIY candle-making materials. We serve businesses, retailers, and professional buyers globally.
2. Account and Eligibility
- You must be a registered business entity or acting on behalf of one to make bulk purchases.
- We reserve the right to refuse service or cancel orders at our discretion.
- You are responsible for maintaining the confidentiality of your account information.
3. Product Orders
- All orders are subject to availability and acceptance.
- Minimum Order Quantities (MOQs) apply to most products; some items may allow lower MOQs.
- Customized products (e.g., private label, packaging) are final-sale and non-returnable.
- We reserve the right to substitute or update materials with prior notice if original products are unavailable.
4. Pricing & Payment
- All prices are listed in USD and are exclusive of taxes, duties, and shipping unless otherwise noted.
- Payment methods include T/T (bank transfer), PayPal, and other verified channels.
- Orders will not be processed until payment is received in full unless otherwise agreed.
5. Shipping & Delivery
- We ship globally via air, sea, or express courier depending on client requirements.
- Estimated shipping times and costs will be provided before order confirmation.
- Any customs duties, VAT, or import taxes are the buyer’s responsibility.
6. Intellectual Property
All content on this site, including text, images, logos, graphics, product designs, and trademarks, are the property of Waxraw or its licensors and are protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from product use, shipping delays, or website access issues.
- Our total liability under any contract shall not exceed the total price of the products supplied.
8. User Conduct
You agree not to:
- Post false, misleading, or illegal content via our forms or reviews.
- Attempt to gain unauthorized access to our systems or data.
- Misuse or reverse engineer our website or its contents.
9. Termination
We reserve the right to suspend or terminate your access to our services at any time, without notice, for any breach of these terms.
10. Governing Law
These terms are governed by and interpreted under the laws of [Your Business Jurisdiction — e.g., Hong Kong / China Mainland / U.S.], without regard to conflict of law principles.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a new “Effective Date.” Continued use of the site after changes means you accept the revised terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please reach out:
📧 Email: [email protected]
🌐 Website: www.waxraw.com
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